Refund policy

We want you to be satisfied with your purchase from Mack Supply. If there is an issue with your order, please contact us within 30 days of delivery.

To be eligible for a return, your item must be unused, in its original condition, and in its original packaging. Proof of purchase may be required.

If your item arrives damaged, defective, or incorrect, please contact us as soon as possible and include photos of the item and packaging. We will review the issue and, when approved, arrange a replacement or refund.

Returns must be approved before being sent back. Please do not return an item to the address shown on the original shipping package unless instructed to do so.

Once an approved return is received and inspected, your refund will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

Original shipping charges, if applicable, are non-refundable unless the product arrived damaged, defective, or incorrect.

For return or refund assistance, contact us at jakemackbusniess@gmail.com